Open Billing → Manage Plan → Auto-Renewal, then toggle it off. You’ll still have full access until your current billing cycle ends.
For security and fraud prevention, transfers between accounts aren’t allowed. You can, however, add multiple numbers under the same verified account.
If payment renewal fails or balance remains insufficient, the number may deactivate automatically. Renew promptly to restore service.
Delete the existing number and purchase a new toll-free one. Each number type uses a separate routing category.
Some countries restrict outbound caller ID for VoIP. Ensure “Show Caller ID” is toggled on in settings; otherwise, it may appear as anonymous.
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