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Why can’t I purchase a virtual number?

Why can’t I purchase a virtual number?

If you’re unable to purchase a number, please ensure:

Your payment card is active and authorized for international transactions.
Your CallMama account is verified and linked to a valid email.
Try refreshing the app, clearing cache, or switching your internet connection before retrying.

Related QNAs

Calls disconnect after a few seconds.

Poor internet or unstable Wi-Fi often causes this. Switch to mobile data or a stronger signal and try again.

My international calls have echo or background noise.

Echos often result from weak Wi-Fi or device feedback. Try using headphones or switching to a wired connection.

How do I enable call recording?

Open Settings → Call Features → Record Calls. Once activated, recordings appear in your call logs after each session.

Why do I see double charges?

Banks sometimes place a temporary authorization hold when verifying a transaction. The extra entry disappears automatically in 3–5 business days.

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