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How to Use Callmama App

Callmama is the simple, fast, and reliable app for all your calling needs. Learn how to make your first call in seconds!

Set Up Your Phone Number in 3 Easy Steps

Follow our quick video tutorial or a simple step-by-step guide to get started.

Download the Callmama App

How To Use Your Phone Number

Step 1: Download the App

Download the CallMama app from the Google Play or Apple App Store to get started.Purchase your second phone number of your choice.

Step 2: Register your Account

Create your secure account using your your real number and email in just a few quick steps.

Step 3 : Choose and Purchase Number

Select virtual numbers from various countries, then purchase the right one for you.

Step 4 : Start using the Number

Your new number is now active! Instantly start making and receiving calls and texts.

Frequently Asked Questions (FAQs)

What types of phone numbers can I get?

We offer local, international, Mobile, and toll-free numbers depending on your needs.

How do I get a phone number?

You can easily acquire a number through our app or web by selecting the desired country and type of number.

Are the phone numbers available for all countries?

Yes, We provide phone numbers to 65+ countries, but availability may vary by location.

Can I have multiple phone numbers on the same account?

Yes, you can have multiple numbers on a single account.

How do I manage my phone numbers?

You can manage all your phone numbers from the dashboard of the app or web.

Can I use my phone number for business purposes?

Yes, our numbers can be used for both personal and business communication.

Is it possible to have a phone number for SMS and calling?

Yes, you can use the same number for both SMS and calling.

How do I change my phone number?

We don’t offer the option to change an existing number. If you need a different one, you can purchase a new number based on your requirements through your account.

Can I set up call forwarding with my phone number?

Yes, call forwarding can be easily set up via the app and web.

What are the costs for phone numbers?

Costs vary based on the type and country of the number.

Can I receive calls on my international number?

Yes, you can receive calls on international numbers as long as they are correctly set up.

Can I keep my number if I cancel the service?

No, once the service is canceled, the number will be deactivated and may be reassigned.

How do I delete a phone number from my account?

No need to delete it; the number will be removed automatically once the subscription ends.

Start making and receiving international calls

Follow our quick video tutorial or a simple step-by-step guide to get started.

Download the Callmama App

How To Use Callmama For International Calls

Step 1 : Purchase Number

Purchase your second phone number of your choice.

Step 2 : Add Funds

Add funds on your wallet to make calls.

Step 3 : Make Calls

Start making calls with standard call rates.

OR

You can purchase the calling plan as per your needs. And get more lower calling rates.

OR

Step 1 : Purchase Number

Purchase your second phone number of your choice.

Step 2 : Add Funds

Add funds on your wallet to make calls.

Step 3 : Get Calling Plan

Purchase a Calling Plan for the country you want

Step 4 : Make Calls

Start Calling & enjoy lower rates on every call you make.

Frequently Asked Questions (FAQs)

How do I make international calls?

Simply select the international number and dial as you would with any regular phone call.

Are international calls charged differently?

No, we offer international calls at the lowest rates, helping you save more on every call. Check our pricing on App for specific details.

Can I make international calls to any country?

Yes, You can make international calls to most countries, though availability may vary by region.

Is there a limit to how many international calls I can make?

No, you can make unlimited international calls, depending on your plan. And you can call with your wallet balance

Do I need an international calling plan for making calls?

You can either purchase a calling plan or use your wallet balance to make international calls.

What are the best rates for international calls?

You can check our rates for international calls on the pricing page of the app.

Can I schedule international calls?

Currently, we don’t offer the option to schedule calls, but you can make international calls anytime directly through the app or Web.

Are there any additional fees for international calls?

There are no additional fees for international calls; you pay only for the call rates based on the destination.

Can I block international calls if I don’t want them?

Yes, you can block incoming international calls through the app settings.

How is the quality of international calls?

Our international calls maintain high-quality standards, depending on network availability.

What if the international call quality is poor?

If you experience poor call quality, please check your network connection or contact support.

Can I make international calls from a different country

Yes, you can make international calls regardless of your location, provided you have internet access.

How can I check my international call history?

Your international call history can be viewed in the app’s call logs.

What should I do if I am unable to make an international call?

If you’re unable to make an international call, ensure you have an active calling plan, sufficient balance in your wallet, and a stable internet connection. If the issue persists, please contact support.

Start sending and receiving messages globally

Follow our quick video tutorial or a simple step-by-step guide to get started.

Download the Callmama App

How To Use Callmama SMS

Step 1 : Purchase Number

Purchase your second phone number of your choice.

Step 2 : Add Funds

Add funds on your wallet to make calls.

Step 3 : Compose Message

Select number and enter your message to start a conversation.

Step 4 : Start Using SMS

Start a new conversation by composing text message.

Frequently Asked Questions (FAQs)

How do I send an SMS from the app?

To send an SMS, simply open the app, choose a contact or enter a phone number, type your message, and press “Send.” It’s quick and easy!

Is there a limit on the number of SMS I can send?

The number of SMS you can send depends on your plan. If your plan is exhausted, you can still send SMS using your wallet balance.

Can I send SMS internationally?

Yes, you can send SMS to international numbers as well.

Are there any additional fees for sending international SMS?

There are no additional fees, but international SMS have different rates depending on the destination country.

Can I send bulk SMS to multiple contacts?

Currently, our app does not support sending bulk SMS to multiple contacts. However, you can send SMS individually to each contact.

Is there a character limit for SMS messages?

The standard SMS character limit is 160 characters. Longer messages will be split into multiple texts.

Can I send MMS with pictures or videos?

Currently, our app does not support sending MMS with pictures or videos. You can only send SMS.

Can I receive SMS on my international number?

Yes, you can receive SMS on your international phone number as long as it’s properly set up.

How can I check my SMS history?

You can view your sent and received SMS in the app’s message history.

Can I send SMS without an internet connection?

SMS requires internet access through the app. Without it, sending SMS will not be possible.

How can I stop receiving unwanted SMS?

You can block specific numbers to avoid unwanted SMS.

Can I send SMS to non-mobile numbers?

SMS can only be sent to mobile numbers.

Can I track the delivery status of my SMS?

Yes, the app provides delivery reports for all SMS messages sent.

Call Forwarding

Maintain seamless connectivity by directing calls to a preferred number, ensuring you're always available to your clients.

Follow our quick video tutorial or a simple step-by-step guide to get started.

Voicemail

Present a professional image with a personalized voicemail greeting and easy access to your messages.

Follow our quick video tutorial or a simple step-by-step guide to get started.

Call Recording

Archive conversations securely, providing a reliable source for information, team training, and dispute resolution.

Follow our quick video tutorial or a simple step-by-step guide to get started.

Download the Callmama App

How To Use Call Forwarding Feature

Step 1 : Buy New Number

Choose the number you want to use for call forwarding service.

Step 2 : Activate Service

Enable call forwarding to set up your chosen number.

Step 3 : Set-Up Number

Enter the number where all incoming calls will be forwarded.

Step 4 : Enjoy Service

Enjoy seamless call forwarding to the designated number.

How To Use Voicemail Feature

Step 1 : Buy New Number

For activating this service you need to purchase a phone number

Step 2 : Activate Service

Activate the Voicemail service, so you dont miss any important calls.

Step 3 : Start Enjoying Service

Voicemail presents a professional image and captures message so you never miss a lead.

How To Use Call Recording Feature

Step 1 : Log in to the User Portal

For activating this service you need to purchase a phone number.

Step 2 : Activate Service

Navigate to the setting on user portal, and enable the Call Recording service.

Step 3 : Start Using the Service

Enjoy the Call Recording service without any interruptions. Plus get 1 month free trial.

Frequently Asked Questions (FAQs)

What is call forwarding?

Call forwarding redirects incoming calls from your phone number to another number.

How do I set up call forwarding?

You can easily set up call forwarding through the app’s settings.

Can I forward calls to international numbers?

Yes, you can forward calls to any number, including international numbers.

Is there an additional cost for call forwarding?

There may be additional charges depending on the destination number.

Can I forward calls to multiple numbers?

Currently, our app does not support forwarding calls to multiple numbers. Calls can be forwarded to one number at a time.

How do I disable call forwarding?

You can disable call forwarding at any time in the app settings.

Can I forward calls to voicemail instead of another phone?

Yes! You can send forwarded calls straight to your voicemail instead of another phone.

How do I know if call forwarding is active?

You will receive a notification whenever call forwarding is activated.

Can I forward calls only during certain times of day?

We don’t have time-based call forwarding at the moment. You can still forward calls anytime by turning on call forwarding in the app whenever you need it.

What happens if the forwarded number is unavailable?

If the forwarded number is unreachable, the call may go to voicemail or return to the original number.

How can I forward calls to an international toll-free number?

You can select any valid number, including international toll-free numbers, when setting up forwarding.

Does call forwarding affect my call history?

Call forwarding does not affect your call history; it will show as a forwarded call.

How do I change the number I forward calls to?

You can update the forwarding number directly in the app settings.

Frequently Asked Questions (FAQs)

How do I set up voicemail?

Voicemail setup is easy and can be configured through the app’s voicemail settings.

How can I listen to my voicemail messages?

Voicemails can be accessed by navigating to the voicemail section in the app.

Can I receive voicemail in different languages?

Voicemails are recorded by callers in their own language. The system does not translate them.

Is there a voicemail-to-text feature?

No, voicemail-to-text transcription is not currently available.

How long are my voicemail messages stored?

Voicemails are stored for a specified period, based on your settings.

Can I forward voicemail messages to someone else?

Yes, you can download voicemail messages from the web and then share them manually with others.

Can I set up voicemail for each phone number I have?

No, this feature is not currently available. Voicemail settings are shared across all phone numbers and cannot be configured separately.

What happens if I don’t check my voicemail?

If you don’t check your voicemail, messages will be automatically deleted after the default retention period.

Can I turn off voicemail?

Yes, you can disable voicemail for all numbers at any time.

Can I access voicemail without an internet connection?

You need an internet connection to access voicemail through the app.

Can voicemail be accessed from another device?

Yes, voicemail can be accessed from any device where the app is installed and logged in.

Frequently Asked Questions (FAQs)

How do I record calls?

Call recording can be activated through the app’s settings for each individual call.

Can I record both incoming and outgoing calls?

Yes, both incoming and outgoing calls can be recorded.

Is there a limit on the number of calls I can record?

There’s no limit on the number of calls you can record, depending on your plan.

Are call recordings stored securely?

Yes, all recordings are stored securely with encryption.

How can I listen to my recorded calls?

You can listen to your recorded calls by logging in to your account on the web.

Can I download my recorded calls?

Yes, you can download your recorded calls directly from the web.

The legality of call recording depends on your location. Always ensure compliance with local laws.

Can I automatically record all calls?

Yes, you can set the system to automatically record all calls from the web. This feature is not available in a mobile app.

Can I share my recorded calls?

You can share recorded calls by exporting them or sending them as files.

What is the quality of the recorded calls?

Call recordings are stored in high quality for clear playback.

How long are my recorded calls stored?

Recordings are stored based on your account’s storage policy.

Do I need extra storage for call recordings?

Extra storage may be required if you record many calls. You can manage your storage through the web.

Can I use recorded calls for training purposes?

Yes, you can use recorded calls for training, quality assurance, and compliance purposes.

Can I turn off call recording for specific calls?

No, call recording settings apply globally and cannot be turned off for individual calls.