Tầng 8, Tòa nhà China Hong Kong, 8-12 Đường Hennessy, Wan Chai, Hong Kong

Tài khoản của tôi hiển thị số trùng lặp.

Điều này có thể xảy ra nếu yêu cầu mua hàng được thử lại nhiều lần. Chỉ cần làm mới bảng điều khiển; nếu sự cố vẫn tiếp diễn, hãy liên hệ với bộ phận hỗ trợ để được khắc phục nhanh chóng.

QNA liên quan

Ứng dụng báo 'Số không hợp lệ'.

Luôn nhập đúng mã quốc gia (ví dụ: +1 cho Hoa Kỳ, +44 cho Vương quốc Anh). Vui lòng nhập lại số theo định dạng quốc tế trước khi gọi lại.

Tôi có thể được hoàn tiền cho những số chưa sử dụng không?

Có, nếu số điện thoại chưa được sử dụng hoặc cấp trong vòng bảy ngày. Vui lòng liên hệ với nhóm hỗ trợ của chúng tôi và cung cấp mã số mua hàng để xác minh.

Tại sao tôi bị tính phí cho cuộc gọi không kết nối được?

Bạn chỉ bị tính phí cho các cuộc gọi được kết nối thành công. Số tiền ủy quyền trước có thể xuất hiện thoáng qua nhưng sẽ được tự động giải phóng.

Tại sao gọi điện quốc tế lại tốn nhiều dữ liệu như vậy?

Mỗi phút gọi thoại HD tiêu tốn khoảng 1MB dữ liệu. Hãy sử dụng Wi-Fi khi có thể để tránh phí dữ liệu di động.

Cảm xúc của bạn là gì

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